Category Archives: Community

Melissa Chase – Review on the All New 2013 Lexus GS350

As promised, I finally caught up with Melissa Chase from 103.7 the River to get her review on the all-new 2013 Lexus GS350 and here’s what she had to say.

I challenge you to come by Lexus of Richmond today to experience this magnificent vehicle and others in its class! 

P. S.  Have a safe and happy Memorial Day weekend!  Our showroom will be opened on Monday!  I hope to see you.

The Evolution of Technology – That Was Then!

Dinosaur!

Remember the day when we relied heavily on facimiles, copy machines, carbon paper, postage stamps, typewriters, newspapers and paper maps!  I think back to those time, and I shake my head!  Unbelievable.  We were the modern day Flintstones living in the stone age in comparison to the conveniences of today.

Now with iPhone, iPads, emails, text messaging, PC’s, digital advertising and navigation (GPS) systems, I cringe at the thought of having to change a ribbon in a typewriter!  Seriously?  Not even!  The only use I would have for a typewriter would be as a decorative piece used for starting “remember when” conversations, along with the house phone. 

When I took on the role of Technology Specialist for Lexus of Richmond, my Director of Fixed Operations shared this Lexus video with me.  Hilarious!  Made me feel a little nostalgic.  Watch this video with me as we travel down memory lane! 

Be sure to follow-up with my next blog post This is Now – The Automotive Concierge!

2011-2012 Pursuit of Perfection Scholarship Award!

$10,00017th Annual Pursuit of Perfection Leadership Award $10,000 Scholarship

We’re getting down to the moment of truth!  In the next couple of weeks, Lexus of Richmond will be recognizing one outstanding High School Senior Scholar-Athlete to be the recipient of a $10,000 scholarship during an ellaborate banquet at Ruth’s Chris Steakhouse!

For the past 17-years, Lexus of Richmond’s President, started what’s now our flagship charity, the PURSUIT of PERFECTION LEADERSHIP AWARD.  Each year $10,000 is awarded to a much deserved local #RVA student.  These nominees excel in not only the classroom and on the field, but in their community(ies) as well.

Along with the the $10,000 scholarship award, each student will have an opportunity to win an Apple iPad 3, courtesy of Lexus of Richmond. 

HERE’S HOW YOU CAN HELP YOUR FAVORITE STUDENT!

Click on this link to see all of the 2011-2012 scholarship nominees!  Show your support by voting for your “fave” as your FACEBOOK “Fan Favorite”.  The student you choose could when an Apple iPad 3, and all it takes are “votes”!  Voting begins today, Wednesday, May 9, 2012 through Sunday, May 20th, 2012.  The students with the most votes wins!  Again just click on this link, select the “Like” button at the top of our page and cast your vote.  Also, you can get status reports by following us on TWITTER @LexusofRichmond!   

We congratulate all of our 2011-2012 nominees!  Great job!

2013 Lexus RX350 – You’ve Got The Look!

Superior Styling

2013 Lexus RX350

It’s finally here!

Calls have been coming in!

Email inquiries have been sent!

Customers have visited our elite showroom!

We’ve experienced numerous drive-bys! 

Why all the buzz you asked?  Everyone has been waiting for the debut of the All-New 2013 LEXUS RX350, and we have it here at Lexus of Richmond!

I absolutely adore what Lexus did with the new spindle grill!  This bold change has taken the RX350 from smooth, cute and family-friendly to “sporty“, “powerful” and “intuitive“!  I’m confident in saying this new design is really going to cater not only to women (as it has in the past), but to men as well! 

I challenge you to come in for a driving experience that’s sure to make you want to not only drive this beauty, but own it!  I caution you!  When you make the newly designed RX350 your new vehicle, be prepared to get grilled by your family, friends and co-workers on why it took you so long to own such a magnificent car!

For more information on this vehicle, come by Lexus of Richmond where we have a Passion for Perfection!  No appointment necessary.

Sales Consultant of the Month – Robert Norton

Sales ConsultantIt is with pleasure that I introduce to you Lexus of Richmond’s SALES CONSULTANT of the MONTH for both March and April of 2012, the one and only Robert Norton!   I sat down with Robert on yesterday for an exclusive interview and here’s what he shared.
   
Robert how long have you been in the automotive industry?
“I have been in the automobile business since October, 1982.” 
 
 How long have you been with Lexus of Richmond?
“I have been with Lexus of Richmond for 6-years and 3-months”.
 
Robert, you have earned SALES CONSULTANT of the MONTH for 2-consecutive months.  What do you attribute your success to?
“There are several things I attribute my success to.  I keep in touch with my previous clients.  I have a good relationship with so many, that they remember me for their next car purchase.  Because I have such good relationships established, they refer others to me.  I sincerely try to serve the peopole I work with, educating and informing them without a lot of hoopla.  People know when you’re truly interested in helping them in any business.  I set goals every month for myself in writing.  I believe something happens when you reduce a goal to writing and then you are willing to put forth the effort to make it happen.”
 
Robert, what is in your opinion, the best selling Lexus model?  And why?
“In my opinion the LexusRX350 is the best selling Lexus model.  It has such a proven track record.  The styling, comfort, smooth ride, dependability, technology, and the resale value is absolutely the best in today’s market.
 
Robert thank you for the interview and congratulations again on your achievements.  I’m certain you will do equally well in the months to come.
“Thanks for this Kim.  I am humbled.” 
 
The pursuit of perfection continues!  Please come by and meet Robert Norton and our staff of friendly, competent Sales Consultants at Lexus of Richmond today!

 

Lexus of Richmond – 2012 March for Babies!

When you think of babies, do you think Lexus of Richmond?  Well you should, and here’s why!

The staff and management of Lexus of Richmond had an awesome time supporting this year’s Born healthyMARCH of DIMES  – MARCH for BABIES

This year marked the third consecutive year that we’ve supported March of Dimes – March for Babies. Each year has afforded us an opportunity to come up with creative ideas to raise money and ensure we do our part in aiding in the birth of healthy babies and combat against infant mortality.  We’re equally passionate, because of the “premature” births we’ve encountered within our own Lexus of Richmond family.  Had it not been for the research and mission of the March of Dimes, our babies would not have had the wonderful outcomes they did, and we’re so grateful.

Our goal this year was to present MARCH for BABIES a donation of $5,000.00.  With group activities, fundraisers, customer donations  and the Lexus family, we met and exceeded our goal!  Our fundraising endeavors ranged from an Ultimate Yard Sale to Blue Jeans for Babies, and many others.  Not only did Lexus of Richmond show our support monetarily, we were the “official car” for the walk as well.  Our 2013 Lexus GS served as the pace car, accompanied by our Lexus RX

This year’s event ended on Sunday, April 22, 2012 with a MARCH for BABIES walk in Monroe Park, located in Richmond, Virginia.  It was a chilly, rainy day, but everyone passionate about the cause showed up in their rain coats, rain boots, and umbrellas to walk five miles to say “I care”. 

The March Continues!

One Day All Babies Will Be Born Healthy

So the next time you think “Lexus”, not only should you think Lexus of Richmond, but think “babies” and how much we love them.  We’re looking forward to participating in the 2013 March of Dimes – March for Babies!  We hope you can join our efforts.

Lexus of Richmond – 2011 Elite of Lexus Honorees

Lexus of Richmond has received the 2011 ELITE of LEXUS recognition and we could not have accomplished this without the help, dedication and loyalty of our customers! 

We are proud to have earned the title ELITE of LEXUS for 17-consecutive years in a row without fail.  This distinction is only given to those dealerships that excel in sales, service and customer satisfaction!  We received this honor because so many of our current and past customers have acknowledged their satisfaction with our service and attention to detail.

The most interesting fact is, before the first Lexus was ever built, Lexus Division Managers and associates committed themselves to providing the highest levels of product quality and customer service.  Imagine!  Long before the rubber hit the road, Lexus made a commitment to its customers right from the very start.    How extraordinary is that!  This promise is  The Lexus Covenant (excerpts below)!

“Lexus will have the finest dealer network in the industry”.

“Lexus will treat each customer as we would a guest in our home”.

It’s been twenty-five years since that covenant was introduced and Lexus of Richmond conducts itself in that very manner today!  Being rewarded this award is a prestigious honor and we do not take it lightly.  We will continue to strive at being “elite” and offering our customers the Lexus treatment they’ve come to know and love.

We invite you to stop by our dealership and experience this exceptional service firsthand.