Category Archives: Service

Lexus of Richmond – 2012 March for Babies!

When you think of babies, do you think Lexus of Richmond?  Well you should, and here’s why!

The staff and management of Lexus of Richmond had an awesome time supporting this year’s Born healthyMARCH of DIMES  – MARCH for BABIES

This year marked the third consecutive year that we’ve supported March of Dimes – March for Babies. Each year has afforded us an opportunity to come up with creative ideas to raise money and ensure we do our part in aiding in the birth of healthy babies and combat against infant mortality.  We’re equally passionate, because of the “premature” births we’ve encountered within our own Lexus of Richmond family.  Had it not been for the research and mission of the March of Dimes, our babies would not have had the wonderful outcomes they did, and we’re so grateful.

Our goal this year was to present MARCH for BABIES a donation of $5,000.00.  With group activities, fundraisers, customer donations  and the Lexus family, we met and exceeded our goal!  Our fundraising endeavors ranged from an Ultimate Yard Sale to Blue Jeans for Babies, and many others.  Not only did Lexus of Richmond show our support monetarily, we were the “official car” for the walk as well.  Our 2013 Lexus GS served as the pace car, accompanied by our Lexus RX

This year’s event ended on Sunday, April 22, 2012 with a MARCH for BABIES walk in Monroe Park, located in Richmond, Virginia.  It was a chilly, rainy day, but everyone passionate about the cause showed up in their rain coats, rain boots, and umbrellas to walk five miles to say “I care”. 

The March Continues!

One Day All Babies Will Be Born Healthy

So the next time you think “Lexus”, not only should you think Lexus of Richmond, but think “babies” and how much we love them.  We’re looking forward to participating in the 2013 March of Dimes – March for Babies!  We hope you can join our efforts.

Lexus of Richmond – 2011 Elite of Lexus Honorees

Lexus of Richmond has received the 2011 ELITE of LEXUS recognition and we could not have accomplished this without the help, dedication and loyalty of our customers! 

We are proud to have earned the title ELITE of LEXUS for 17-consecutive years in a row without fail.  This distinction is only given to those dealerships that excel in sales, service and customer satisfaction!  We received this honor because so many of our current and past customers have acknowledged their satisfaction with our service and attention to detail.

The most interesting fact is, before the first Lexus was ever built, Lexus Division Managers and associates committed themselves to providing the highest levels of product quality and customer service.  Imagine!  Long before the rubber hit the road, Lexus made a commitment to its customers right from the very start.    How extraordinary is that!  This promise is  The Lexus Covenant (excerpts below)!

“Lexus will have the finest dealer network in the industry”.

“Lexus will treat each customer as we would a guest in our home”.

It’s been twenty-five years since that covenant was introduced and Lexus of Richmond conducts itself in that very manner today!  Being rewarded this award is a prestigious honor and we do not take it lightly.  We will continue to strive at being “elite” and offering our customers the Lexus treatment they’ve come to know and love.

We invite you to stop by our dealership and experience this exceptional service firsthand.

Scott Winders – Service Advisor

Scott Winders
Scott Winders – Service advisor

Congratulations to Scott Winders, Master Certified Service Advisor at Lexus of Richmond, for taking home the Gold in the Service Consultant Eastern Area contest held outside New York City on Thursday, May 5th.  Scott won the Maryland/DC/Virginia district a couple weeks ago and was invited up to compete with the 5 other District winners.  Congratulations to Scott and he is proof that Lexus of Richmond truly tries to Pursue Perfection every day!