Sales Consultant of the Month – Robert Norton

Sales ConsultantIt is with pleasure that I introduce to you Lexus of Richmond’s SALES CONSULTANT of the MONTH for both March and April of 2012, the one and only Robert Norton!   I sat down with Robert on yesterday for an exclusive interview and here’s what he shared.
   
Robert how long have you been in the automotive industry?
“I have been in the automobile business since October, 1982.” 
 
 How long have you been with Lexus of Richmond?
“I have been with Lexus of Richmond for 6-years and 3-months”.
 
Robert, you have earned SALES CONSULTANT of the MONTH for 2-consecutive months.  What do you attribute your success to?
“There are several things I attribute my success to.  I keep in touch with my previous clients.  I have a good relationship with so many, that they remember me for their next car purchase.  Because I have such good relationships established, they refer others to me.  I sincerely try to serve the peopole I work with, educating and informing them without a lot of hoopla.  People know when you’re truly interested in helping them in any business.  I set goals every month for myself in writing.  I believe something happens when you reduce a goal to writing and then you are willing to put forth the effort to make it happen.”
 
Robert, what is in your opinion, the best selling Lexus model?  And why?
“In my opinion the LexusRX350 is the best selling Lexus model.  It has such a proven track record.  The styling, comfort, smooth ride, dependability, technology, and the resale value is absolutely the best in today’s market.
 
Robert thank you for the interview and congratulations again on your achievements.  I’m certain you will do equally well in the months to come.
“Thanks for this Kim.  I am humbled.” 
 
The pursuit of perfection continues!  Please come by and meet Robert Norton and our staff of friendly, competent Sales Consultants at Lexus of Richmond today!

 

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