Tag Archives: dealership

Maintaining Your Lexus NAVIGATION System

 TECH TIPS from the TECH GURU

You’ve heard the cliche “If it’s not broke, don’t fix it!”  That makes plenty of sense doesn’t it, but let’s consider something.  Why would you allow it to break or lose functionality?

Maintaining your NAVIGATION/BLUETOOTH system is as important as keeping up with your vehicle’s maintenance.  Think of your NAVIGATION/BLUETOOTH system as your wisdom teeth.  They always seem to let you down at the most inopportune time (i.e. while on vacation, or while traveling in an unfamiliar city).

It is best practice to come into the dealership to have the following performed periodically:

  • Remove old cellular devices from your vehicle’s BLUETOOTH system that you’re not using.
  • Clear out stored PREVIOUS DESTINATIONS that you will never revisit to make room for others.
  • Remove your phonebook contacts from your vehicle and reinstall to ensure your contacts and phone numbers are up to date.
  • Reset your speed dials to ensure you have your favorite contacts are set.
  • Reboot your NAVIGATION/BLUETOOTH system and your cellular phone to maximize connectivity and longevity.
  • Update your NAVIGATION maps with the newest version to ensure addresses you need can be located (fees apply).  Locate new developments, restaurants, streets and malls for cities and states that you travel in, are a few of the benefits the upgrade provides.

All these functions can be performed for you by Lexus of Richmond’s TECHNOLOGY SPECIALIST within minutes at no cost to you (with the exception of the NAVIGATION map upgrade).

If you’re interested in having your NAVIGATION maps upgraded to the newest versions, please feel free to call our BDC Team directly at (804) 323-7695 for pricing and availability.

 

 

 

 

Tech Tip: Utilizing the 2013 Lexus Enform App Suite

From this delivery forward, Lexus will be including the Lexus Enform App Suite in models equipped with the NAVIGATION system.  The Enform App Suite includes apps such as Bing, iHeart Radio, Movie Tickets.com, Open Table, Pandora, Yelp and Facebook Places.  All your favorite apps, located in your favorite spot, your Lexus vehicle.

The Lexus Enform App Suite is compatible with the iPhone, Android and most Blackberry devices.  The App for your smart phone is FREE, available in your phone’s App Store, and easy to use.

For more information please feel free to contact me, Kim Tydings, Technology Specialist at (804) 323-8000!  Thanks for watching!

The Evolution of Technology – That Was Then!

Dinosaur!

Remember the day when we relied heavily on facimiles, copy machines, carbon paper, postage stamps, typewriters, newspapers and paper maps!  I think back to those time, and I shake my head!  Unbelievable.  We were the modern day Flintstones living in the stone age in comparison to the conveniences of today.

Now with iPhone, iPads, emails, text messaging, PC’s, digital advertising and navigation (GPS) systems, I cringe at the thought of having to change a ribbon in a typewriter!  Seriously?  Not even!  The only use I would have for a typewriter would be as a decorative piece used for starting “remember when” conversations, along with the house phone. 

When I took on the role of Technology Specialist for Lexus of Richmond, my Director of Fixed Operations shared this Lexus video with me.  Hilarious!  Made me feel a little nostalgic.  Watch this video with me as we travel down memory lane! 

Be sure to follow-up with my next blog post This is Now – The Automotive Concierge!

2013 Lexus RX350 – You’ve Got The Look!

Superior Styling

2013 Lexus RX350

It’s finally here!

Calls have been coming in!

Email inquiries have been sent!

Customers have visited our elite showroom!

We’ve experienced numerous drive-bys! 

Why all the buzz you asked?  Everyone has been waiting for the debut of the All-New 2013 LEXUS RX350, and we have it here at Lexus of Richmond!

I absolutely adore what Lexus did with the new spindle grill!  This bold change has taken the RX350 from smooth, cute and family-friendly to “sporty“, “powerful” and “intuitive“!  I’m confident in saying this new design is really going to cater not only to women (as it has in the past), but to men as well! 

I challenge you to come in for a driving experience that’s sure to make you want to not only drive this beauty, but own it!  I caution you!  When you make the newly designed RX350 your new vehicle, be prepared to get grilled by your family, friends and co-workers on why it took you so long to own such a magnificent car!

For more information on this vehicle, come by Lexus of Richmond where we have a Passion for Perfection!  No appointment necessary.

Lexus of Richmond – 2011 Elite of Lexus Honorees

Lexus of Richmond has received the 2011 ELITE of LEXUS recognition and we could not have accomplished this without the help, dedication and loyalty of our customers! 

We are proud to have earned the title ELITE of LEXUS for 17-consecutive years in a row without fail.  This distinction is only given to those dealerships that excel in sales, service and customer satisfaction!  We received this honor because so many of our current and past customers have acknowledged their satisfaction with our service and attention to detail.

The most interesting fact is, before the first Lexus was ever built, Lexus Division Managers and associates committed themselves to providing the highest levels of product quality and customer service.  Imagine!  Long before the rubber hit the road, Lexus made a commitment to its customers right from the very start.    How extraordinary is that!  This promise is  The Lexus Covenant (excerpts below)!

“Lexus will have the finest dealer network in the industry”.

“Lexus will treat each customer as we would a guest in our home”.

It’s been twenty-five years since that covenant was introduced and Lexus of Richmond conducts itself in that very manner today!  Being rewarded this award is a prestigious honor and we do not take it lightly.  We will continue to strive at being “elite” and offering our customers the Lexus treatment they’ve come to know and love.

We invite you to stop by our dealership and experience this exceptional service firsthand.